Disconnections

ACS can help protect you from ongoing exposure.

The utility industry may seem simple on paper but we know better. We understand the demands on your time you face from legislation and the industry watchdog, ever more stringent FCA and TCF regulations and how difficult it can be to keep up with all of that and still provide the excellent customer service you want to. We don't believe that in the unfortunate event you need to instruct a disconnection you should be hesitant because they are usually contentious and time consuming to manage.

ACS can manage some or all of your disconnection and field needs. We manage the whole process from initial request to conclusion, ensuring all SLA's are met. Our experienced office staff are in touch with our agents by telephone for every PDV and Disconnection, ensuring real time resolution and management of your accounts. We believe this approach is unique in the market place and allows us to offer tangible benefits to our clients that just aren't available from our competitors.

Services offered include: It is standard in the industry to offer these services on a Pay As You Go basis, but we can also provide a managed service for you at a fixed monthly cost

For details of our other utility related services click here